Lexxon Training facilitators are subject matter experts. They empower participants to learn through the delivery of workshop content that is relevant and presented in integrated patterns. They are trained to utilize a variety of facilitation methods and multimedia (technology) approaches to support different learning styles, including group discussion (small and large), skill practice (role play), presentation, case study, accelerated learning (note taking), individual coaching, games, questions and answers, and demonstrations.
Manager Training and Development
Lynn Cook describes herself as a people person. And it’s not hard to see why—within moments of meeting her, this over-riding trait shines through. Lynn is open, warm and upbeat, a good listener and an excellent problem solver. Lynn takes interpersonal and communication skills to the next level. She’s dedicated virtually her entire adult career to helping people and the organizations behind them manage change and improve performance. Her greatest measure of personal satisfaction lies in guiding others to achieve their goals.
As Manager of Lexxon Training, Lynn’s primary focus lies in the ongoing development and evolution of Lexxon’s suite of training programs best suited to meet the needs of its diverse client base. “I really enjoy working directly with our clients to identify areas that warrant attention,” says Lynn. “Today’s training techniques can make the world of difference both in terms of meeting productivity objectives as well as maintaining a healthy and happy workplace.”
With over 25 years management and HR experience, Lynn knows the training landscape well. Prior to joining Lexxon, Lynn was president and owner of International Empowered Training Solutions, providing curriculum design and delivery of classroom and online training to a large and diverse client base including Workplace BC, Fraser Health Authority, Rona Revy BC and Kwantlen Polytechnic University. Lynn was also a senior facilitator for JP Morgan Chase, one of the world’s largest financial institution as well she designed and delivered extensive wealth management programs to the Canadian credit union system.
Security Course Facilitator
Dave loves a good laugh. In fact, he’s quite serious about humour. As he sees it, it’s a great tool whether inside the classroom or out in the world, especially if a topic or situation is difficult or uncomfortable. As an instructor of Basic Security Training (BST), Dave combines humour with a no-nonsense, practical approach to engage the students and make the lessons stick. He knows what he’s talking about. Thirty-two years in the Vancouver Police Department (VPD) gave Dave a unique ‘street level’ point of view that he’s happy to share with the classroom.
Dave started his police career ‘on the beat’ where his talents as a natural leader and teacher were quickly identified, leading to his assignment as a Field Training Specialist. Assessing the capabilities of new recruits, training them, and recommending their job specifications was highly rewarding work for which Dave was well suited. Recognizing his passion for mentoring, the VPD also placed Dave as a School Liaison Officer where he enjoyed being in the school environment and forging meaningful relationships with students. Training and mentorship continued to define much of his career with the VPD. He also gained significant experience in ‘use of force’ training simulations both as a participant and coordinator during his time with the force.
Dave’s ability, enthusiasm and inherent leadership qualities ultimately propelled him to the position of Senior Trainer for the Police Academy Field Trainers Course. As a Justice Institute of BC accredited Police Instructor, Dave lent his expertise in security training best practices to other trainers from municipalities throughout BC.
Workplace Relations & Security Course Facilitator
David has been a student and teacher of effective communication his entire career. At Lexxon Training, he teaches Basic Security Training, the Service Advantage workshops, as well as an assortment of others. David’s love of training shines through in the manner he conducts his courses and workshops. He offers his students three simple directives: Decide, Do and Deliver. For David, it’s about empowering students to continue to grow beginning with the clear identification of personal goals and purpose. Honestly assessing resources and capabilities, managing workload and priorities, and finally, taking ownership and pride in the final product are all part of the process he employs.
David’s career started in marketing with a specific focus on branding. At DeBeers during the popular “Diamonds are Forever” campaign, David travelled across Canada facilitating product knowledge workshops, conducting focus groups and market research studies to further the DeBeers campaign. His ability to team lead and cement a brand presence continued with a co-operative of independent retailers where David succeeded in strengthening the brand presence and instilling greater customer confidence.
Encouraged by his successes, David started a consulting firm where he repurposed his considerable skills and applied them to coaching and training. Throughout his career David had shown a naturally tendency to help people acquire better life and work habits, so the transition was seamless. At the consultancy, David focused on the development of effective communication skills, strategies for handling difficult customers and the use of humour in the workplace.
Workplace Relations Facilitator
Kim comes from a long line of educators on both sides of her family. It’s in her blood to understand the best way to support a course participant in the learning process. She also likes to draw from participant’s real life experiences to ‘bring the lessons home’. With classrooms typically filled with people of diverse ages and backgrounds, it makes for very interesting and informative sessions.
Having worked for many years as a counselor and facilitator, Kim has extensive experience guiding personal growth in the workplace. Helping people to communicate effectively with one another is both her biggest challenge and her greatest reward. She also sees it as the single most important component to promoting and maintaining beneficial change, not just in the workplace but in personal lives as well. “It’s very important that I remain ‘real’ in the classroom,” says Kim. “It helps participants relate to me, which in turn makes it easier for them to just be themselves. There’s nothing better than a learning environment where everyone feels comfortable about saying what they really feel and what they need to say rather than sitting on their hands.”
With a refreshing no-problem-too-big attitude, Kim likes to think outside the box. It’s a disposition that has helped Kim succeed in all her endeavours. She has facilitated both youth and adults in learning and personal growth environments, as well as a cultural exchange program in Vancouver and China. These experiences, together with a background in Applied Psychology and Coaching and 15 years in social services, provide Kim with an intimate and empathetic understanding of how people from all walks of life learn in the face of unfamiliar concepts and circumstances; including cultural and language transitions. When not in the classroom, Kim’s passions take her into the great outdoors where she combines her love of healthful exercise with an abiding concern for the environment.
Workplace Relations Facilitator
‘Leaders helping leaders’ is the motto Marian brings to her work as a facilitator at Lexxon Training. For Marion, it’s about her strong faith in individual empowerment through commitment to personal growth exercises. Being a people person comes naturally to Marian—her exuberance is a real asset in the classroom where she draws upon her interpersonal skills to guide, motivate and inspire her students. She also models strong communication, presentation and leadership skills honed through over a decade with Toastmasters where she achieved the highest level, Distinguished Toastmaster. Her understanding of human nature is complemented by her comprehensive training expertise allowing her to support tangible student advancement.
Over the course of twenty-five years, Marian has created and facilitated presentations on leadership and communication; conducted performance appraisals; organized fundraisers, career fairs and employee appreciation events; and presented on human resource initiatives used to attract and retain employees. Marian is very active with BC Human Resources Management Association, and is a member of BC Human Resources Advisories Council for the Southern Interior Region. Clearly, Marion is someone who knows how to get things done.